The Quality and Engineering team at Commercial Sewing work with many labs around the country to test materials but have also built a testing facility in-house to consistently ensure that the quality of components we integrate into our products meet specific requirements. Fabric and various parts that Commercial Sewing purchases must conform to very strict certificates of conformity for every product category as well as meeting requirements for key customers. The various types of testing done on site, as well as through partners, covers a variety of aspects as it pertains the how the company and industry views quality.
Our quality initiatives are focused on Lean Principals and we are ISO 9001 TS16949 compliant and ISO 9001 2015 certified. We have documented policies, procedures, established audit programs and training both for internal production as well as for our supplier materials. We manage our products’ lifecycle quality, material enhancements and testing regiments using rigorous certificates of conformance and inspections such as FAIR, ECN, SCAR and CAPA Processes. Our processes require our team to routinely measure and track these key performance indicators and voice of the customer metrics on a routine basis. As a result of our quality measures, Commercial Sewing has historically received high supplier scorecard performance ratings from customers such as Yamaha, Kawasaki, Artic Cat and Polaris above 90% rating.
